Shipping
At Bolfix, we aim to ship all orders we receive once or twice a week, and we take care to ensure that every product is wrapped with utmost care. You can always contact us to confirm delivery timing and track your shipment. Please note that we may use recycled packaging materials, which could mean you receive an already-used cardboard box as an outer box. But rest assured, we make sure your order inside is packed neatly.
Our shipping fees are based on weight and destination, and you can view our pricing guide in the tables below. We use Swiss Post to deliver orders within Switzerland, as well as for all international orders. Shipping fees are automatically calculated by weight, and you can choose and view your shipping method and handling fees at checkout before you complete your order. Once your order has been dispatched, we will provide you with tracking information.
If you have any urgent orders or questions, please feel free to contact Bolfix for assistance. However, please note that shipping fees are non-refundable, and we are not responsible for any duties or customs taxes for orders shipping overseas. If you have any other queries, please email us at shopping@bolfix.ch.
Returns
We understand that you may not always be completely satisfied with your purchase, so we offer a store credit or exchange if you wish to return any items. To be eligible for a return, the item must be returned to us within 14 days of purchase, in its original condition. For shipped orders, the item must be returned within 12 days of the delivery date, in its original condition. We highly recommend that you insure all returned packages as a full credit can only be issued if the package is not lost or damaged. Please email us at shopping@bolfix.ch to notify us of the item you wish to return and the reason for your return. We do not accept returns for sale items. Please note that only the return shipping costs are not refunded.
Thank you for choosing Bolfix. We appreciate your business.
Bolfix: Bringing Innovation to Bolex Cameras
Bolfix specializes in creating accessories for Bolex cameras, with a focus on quality and innovation.
All mechanical products are designed and manufactured in Switzerland.
© 2024 Bolfix.
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